Very true - the Starling update notes are insufferable. At least they don’t use that kind of language in important account communications and live chat. If they absolutely need to vent it somewhere, I suppose the app update notes that most people won’t read is at least better than in the app itself!
While we’re on the topic of Monzo’s overuse of emojis and overly friendly language, I’m surprised the account closure notice that someone posted on here a few days ago is so blunt. I thought it’d be more like…
We’re sorry, we’ve had to close your account
Unfortunately we won’t tell you why
We have the right to do this as part of our terms and conditions
Sorry about that
