So have you found it yet? Should be easy enough now there’s a link to it on the Monzo forum…
Found what yet? I don’t think there’s a link to any other fintech forum on the Monzo Community anymore
It’s definitely there in the Recommendations for Fintech Communities on the web thread
It’s clear from some of their threads they’re watching the other forums, I’d say your post was noticed as there’s no admin with that anymore, guess they saw it and changed
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So there is! I didn’t even know that thread existed
I just went back and saw – I wish I’d taken a screenshot as no one will believe me now 
I, for one, don’t need yet another forum though
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I was going to join it, but my Bitdefender didn’t like the email activation link, so I canned the idea.
Bitdefender shoved up a full page warning me against the link. Something to do with a certificate issue. I’m not in the habit of ignoring stuff like that 
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I’m curious. Do other communities have a code of conduct for their moderators? Does this one?
I wasn’t aware the coral crew had one until recently, and it’s an interesting thing. It at the very least sets a standard of which we can both expect from our moderators and hold them accountable to should their actions fall foul of expectations.
It’s certainly an interesting idea. Though I’m undecided if they’re generally a good or a bad thing to have. Perhaps their existence and a higher expectation as a result distorts perceptions negatively.
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Fair point. I think those elements of the coral crew conduct are useful to have. I’m more referring to the expectations of behaviour segment. They seem to be additional expectations beyond what regular users agree to. It sets a very high expectation of behaviour that I think almost all of them have fallen foul of at some point another.
If that’s how we’re expecting them to behave, and they don’t, surely that’s going to add fuel to the already existent fire?
I believe the should be held to higher standard. And they should strive for that, but having that stated somewhere concrete is quite the burden to bear. We’re all human, and we all have bad days that get the best of us.
My point here is, Monzo are setting the expectations for how Coral Crew should behave, and if they don’t live up to our expectations Monzo have set like that, surely it’s going to lead to more negative things?
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I don’t think I am, I just never read the old one because I didn’t know about it! If those things have always existed, I’m not surprised things got as bad as they did.
- Avoid escalating heated situations. Use flags or alert us in Slack.
I lost count of how many times they closed threads because they violated that rule of their conduct.
Agree completely with this. Monzo dont care
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I think the jury needs to wait a little on this one. The new CoC for Coral Crew is actually solid, provided it’s enforced.
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I think you’re right. My concerns it sets expectations of their behaviour a little too high are a bit pre-emptive. So far since reopening, the atmosphere certainly feels better than it did in the months leading up to it.
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I think the difference now though is an admin is actually now active enough to be reviewing these things. We’ve seen it happen once already today, which I think is a much better thing than before.
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You make a good point.
Flags shouldn’t, alone, make any difference to anything. They ought to be used just to highlight a problem - not used as a tool in themselves, to suppress conversations.
That requires active moderators and active admins, so it’s easy to see why it can be hard. But ideally it should work that way!
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I think the term policing forums is quite common and correct, they are the arbiters of their own forum and the ultimate authority
It is enforcement
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If you want to dive into that rabbit hole, in the U.K. there’s no “taking someone to court” as there is in the US, because it’s the Crown acting against the defendant
That’s why Secret Barrister said a family who “didn’t want to press charges” was misinformed, they can only “not support a conviction” as the crown does the charge pressing
But I don’t really think the semantics of enforcement really are worth debating, it’s colloquial speech
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Just waiting for my account to be approved by a moderator… 🤷
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