AmEx duplicate notifications

Anybody else seeing duplicate notifications from the app? For the past couple of weeks I’ve been getting two of the weekly balance notifications at the same time and have received two DD reminder notifications, too, one after the other.

There are even two entries in the transaction list for my upcoming DD.

This is the first time in years I’ve had any issues, so I wonder what’s going on…

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Not happening for me. Try uninstalling and reinstalling.

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I’ve already done that, so it must be something at their end. I’ll give them a call.

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Same. I received two app notifications for the upcoming DD yesterday. However I’m not getting duplicate transaction notifications. So kinda weird.

It’s not actual purchase/payment transactions that are duplicated, just informational messages that they stick in the transaction list. E.g., I’ve got this:

Payment due reminder
Your payment is due on 11JUN 2021 for £x.xx
Payment due reminder
Your payment is due on 11JUN 2021 for £x.xx

Ah, I see. I’m sure I’ve seen that before, though it seemed to correct itself after a day or so.

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Got in touch with them today and they claim to be aware of it.

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