I get multiples of those every week. Worse, the early iterations of that scam included an actual breached password! So, if you’re the type of person that uses the same password (or a variation of it) everywhere*, then that detail can make the whole thing sound very convincing.
*please don’t do this!
I have just had a weird one. I do not know what to think of it. My GP surgery apparently called a wrong number and that number happens to be for someone registered with them (me).
my name is not that common that may be they selected the wrong names.
The receptionist told me to just ignore it. Yes intentionally refused to pick the call as I do not have their number saved, they left a voice mail requesting a call back. So I used the authentic number from their letters and called that is when they told me it was a ‘mis-dial’.
I once received a very similar email to this at work - and the Headteacher intercepted it and was convinced malfeasance on my part had been perpetrated. It took a lengthy lecture to him as to the impossibility of the scenario - this email address could only be accessed from a computer in the staff room, and the few times I was present, the staffroom was full of, well, staff, making the kind of activity implied…unlikely if not physically impossible. I then showed him a google of the letter and that many other people had received similar emails. He relented but still assumed I had been “up to something”.
It was interesting to note that the BitCoin address given had a zero balance a couple of weeks later, meaning that there were few takers. I would imagine any payments made would have been followed up with further demands.
None of my current email addresses were mentioned in this email, so the hacker must be really professional 
The banks protecting us from ourselves.
And how many times did they defy customers to prevent them moving money between their own accounts ??? 
Guess that is a figure they would not be so willing to share!
If you look at the circumstance that it was triggered in, you’d probably realise the scope is so small that it probably only has a couple false positives a year
High street banks better at dealing with fraud… 
take up a new, quite prestigious job
to our west London address
So Barclays fight it with the Ombudsman, win the case, then rollover when a newspaper gets involved 
Amazing how the minds of these organisations actually work!
My immediate reaction to that was that there probably was some pertinent information omitted from the newspaper report.
It seemed odd that the bank was able to prove to the FOS gross negligence on the part of the customer and then subsequently decide to pay out anyway.
IMO we should bar newspapers from taking settled FoS cases in the banks favour. It’s just bad PR and a case where the bank settles but can’t say anything because they’re gagged.
After a few very careful clicks through adsduo to Hawkshaw Ltd, I got to the T&C’s for this which state:
“5.1 Our standard fee is 48% inclusive of VAT where applicable of any refund we obtain for you.”
So you could, if you choose to leap and go with this, receive £2,586.72 for ‘nothing’. As to what is really involved in this though is another thing There’s a lot of personal information asked for in the process.
And… 2023 micro-entity accounts filing : ‘Average employees = 0’
Run Forrest, run.
I just wanted to return to the silence unknown callers function on iPhone. I get it that probably for the vast majority of people, they just answer every call they get or they are used to recognising non legit calls. I’m one of those whose iPhone is on silence unknown callers 24/7 so I never have to worry about getting calls from people I never want to speak to anyway. As I’ve stated before, if they’re a genuine caller from a genuine organisation, they’ll leave a voicemail. The rare exception of scammers leaving me a voicemail, are the scumbots who leave a ridiculous message stating bailiffs are on their way to empty my home. I have a giggle and delete.
Anyway, so I’d amassed a couple of hundred blocked numbers in my silence unknown caller list and decided that perhaps it was time to empty the list. The only way one can do this, is to manually unblock every single number. So the list is now gone and I’ve once given previously blocked scammers/bots free reign to call my number, which of course will go directly to voicemail because of silence unknown callers.
What’s happened as a result of my action? Absolutely nothing I’ve not had a single silenced call in weeks. I have a very small contacts list so my phone actually only rings a couple of times a week anyway from the people I’m privileged enough to count as either friend or family.
I personally think Apple has got it absolutely right with the silence unknown callers feature. It puts me in complete control over who I communicate with. Silenced call, no voicemail in my book equals scammer every time, block and forget 
it works for me but everyone’s circumstances are different.
Unfortunately not, for me. My GP surgery never leave a voicemail and neither do the majority of the hospital calls I receive. They all call from withheld numbers.
It’ll work for you until you’ll be waiting on an urgent callback which never comes.
On top of @MikeZ 's GP (mine does the same, totally understand it too) the handful of times I’ve needed NHS 111 they’ve also arranged a callback which you would have blocked.
I’m not sure if it’s a data protection or GDPR thing, but organisations generally won’t leave a voicemail under any circumstances for security and privacy reasons. Especially the NHS.
Been frustrating trying to get my covid and flu boosters this year. It’s all by appointment only now (no walk ins). You have to call and leave a message and they will phone you back to book you in, but will never leave a message.
I’m due a callback from Octopus on Monday, asked if they could leave a message if no one answers, and they said they can’t, but can email the account holder (me) instead with the update.
Definitely not true and also irrelevant regardless for some places. If the NHS calls for something and I don’t pick up, they’ll call someone else instead and now I’ve got to wait
I understand that you probably have less interactions with them than me though, so maybe it’s not an issue you’ve considered
They say no walk-ins but, when I went for mine a couple of weeks ago, they asked if I had an appointment or was a walk-in. Walk-ins were being moved to a separate queue and let through more slowly.
You still had to meet the requirements for the jab(s), though.
