How can I get official statements from NatWest?

Banking Personal Banking
1

Natwest are a joke lol :joy:

I am trying to order some paper statements as need them as buying a flat, But really struggling as every time I speak to NatWest all they have ordered for
me so far is A4 transaction list or A5 historic statements!

My solicitor won’t accept A4 Transaction list A5 historic statements PDF/Printed copies will only accept official bank statements like you get monthly!

All other banks offer this why can’t NatWest do it lol :joy:

Is there anyway I can get A4 official copy of my bank statements with NatWest or am I out of luck :four_leaf_clover: and it can’t be done at all!

I keep being told it can be done but then the agent orders the wrong thing :sob:

2

Same issue is being encountered by someone on MSE forum, unless that’s you under another name.

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3

You guessed it that’s me lol :joy:

I still have no luck!

NatWest won’t provide official copy statements only A4 transaction list or A5 historic statements which my solicitor won’t accept

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4

Change your solicitor seems the easier option to me :man_shrugging:

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5

I’m afraid there’s little advice beyond that from @Breezy.

The other forum is larger so you may get a broader range of suggestions there, but avoid getting drawn into a debate about banking behaviour. It won’t fix your problem.

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6

My solicitor is fine!

They just following the rules! It’s NatWest that’s being a pain in the but

7

Why does the solicitor care whether it’s A5 landscape or A4 portrait?

Natwest Group shut down their statement printing operation last year, so you’re not going to get anything other than document in the format that it exists in on your online banking any more.

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8

Really why did they shut it down?

All my solicitor wants is official NatWest copy statements whether it’s A4 or A5 they don’t care!

They don’t want A4 transaction list or A5 historic statements they refuse to accept them!

Thanks for replying

9

Any statement except the current one is a historic statement, whether it be a copy or the original, so what exactly is the solicitor’s problem?

10

Nothing they will except original or official copies of my statements not transaction list or historic statements

11

At a guess - the volume of statements being produced meant it was no longer cost effective printing and shipping their own statements when compared against the cost of sending a simple PDF to an outsourced secure printing company.

Of course the amount of statements they send out will have been in freefall for a number of years and will only continue to fall.

Good job you’ve been keeping paper copies of all your statements then eh?

12

As others have suggested, this sounds like the solicitors being the issue in being so inflexible not to accept official documents others would.

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13

They will accept official statements!

Just not A4 transaction lists!

Yeah it is a good job but I rather sent them copies but will use statements from my other banks

14

Aren’t statements from the app official? I’m I missing something? They are even also being accepted by Home Office these days that used to be so rigid on paper statements from the bank.

15

Normally those produced in branch (including bank stamp) are acceptable where the paper type can’t be supplied for any reason.

Barclays even have an actual machine that produces them without human intervention.

I’d push back with your solicitor here.

16

It’s all sorted gonna use statements from my other banks so all good