I wanted to tell you about an event that happened when I opened an online bank account of an Italian bank.
On June 2, I open this bank account, after a few days I find my debit card blocked because the manager of the physical branch wanted to meet me in person.
I go to the branch and hand over the following documents:
ID card
Pay stub and employment contract.
All this to tell you my current situation:
I have been inhibited from incoming transfers from Revolut and other accounts
the card is still blocked
Do you have any advice on what to do and how I should go about it?
You have the option to open both the account online and in the branch. Once you make the online video id, the branch manager allows himself to lock the account because he wants to see you in person
Unfortunately the Italian banking system is very backward. I’m trying for months a Fintech that offer 24/7 concierge service and I must say they are very nice… but the only flaw is that they don’t let you see pending transactions until they are accounted for by them…
You are offered 24/7 chat assistance and by paying the “love module” you also have the possibility to make reservations for hotels, restaurants, flights etc.