Glad to see cc are right back at causing issues. 
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If Richard or Alan is reading this I’m more than willing to come and Coral Crew your forums
I can be the ultimate balancing act as the true black/white brain
The coral crew are a sensitive bunch judging that post. I’m glad I don’t post over there 
I can also see loads of posts being flagged again 
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You sure you could put up with the hassle?
Honestly in hindsight I’m really not surprised after reading his profile, it’s really trying to paint a picture of someone who’s really quirky
half Scot
featured topic: monzo presentations
south sea, Portsmouth, EU
crowdfunding investor (set to lose all that money at this rate, too) // coral crew
If Richard gave me control over that forum it wouldn’t be problematic because I would simply source VPN IP ranges and setup a block on them
Then ban all the problematic users (that weren’t baited into it) & strip all problematic or snobby coral crew of their rank
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Genuinely surprised mine wasn’t flagged. It’s the only response to the comment that hasn’t been. Yet. 
It was a totally unnecessary retort and does nothing to further the discussion or to aid in healing the rift. Their comment will do no good for the community. All it will do is further the already high levels of contempt, and that behaviour needs to stop.
It’s a shame one of the users called it out for tone, because that will fall on deaf ears, and tone is not the issue. Gaslighting is nothing to do with tone.
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The tone is equally problematic, I believe
It’s really an “I’m above you” attitude from someone that is representing Monzo on some kind of level as a Coral Crew member
This just makes people argumentative
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Your right. It was out of no where and clearly a trouble starter for sure. Not the right behaviour after Coral just had their permissions stripped.
Some of them are there to be one sided tb
Edit: I like this forum more. I wouldn’t make an account over there. It would stress me out
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Whilst I agree, reading into tone is discouraged in their code of conduct. Tone isn’t something that can be complained about unfortunately. Gaslighting absolutely can be though. It’s a bully tactic and that stuff is very much against the code of conduct.
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You make a strong argument. It’s ashame Monzo will likely overlook it as I imagine whilst it was in read only the Coral Crew were brought in on the future plans. Who knows
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I don’t think that’s correct. I think the truth is far worse: they don’t overlook it, they actively endorse it.
There are at least 3 members of coral crew that consistently do this sort of stuff. I have complained about these to their “community caretaker” on multiple occasions. So have others. Yet monzo seem very happy for their coral crew to bully others in their name.
So, no, monzo aren’t overlooking it. Monzo are consciously fostering it. That’s the sort of company that Monzo sadly appears to be.
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Right, but then they often allow blatant disregard for the code of conduct by “turning a blind eye” to people who agree with the general left-leaning progressive worldview of both Monzo as a company and the personal views of many of the prominent figures at the company.
I’m not trying to make an example out of anyone by “naming and shaming”, but to illustrate my point in the bio @Recchan just posted whoever it was had put “Portsmouth, EU” in the location field. That’s obviously a “not my president”-style political statement against Brexit. It has nothing whatsoever to do with their location as we are, as a country, now not in the EU. It’s a fact.
Now, whatever your personal stance on the issue is there, it’s against the code of conduct to be using Monzo as a political soapbox, but that’s effectively what they are doing. It is just gratuitous and could so easily be left unsaid, which would be infinitely preferable.
I’ve drifted off my point a bit but the long and short of it is: you have to have consistent and clear rules, and you must enforce them consistently for all users. Otherwise you might as well not have any rules at all.
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Well, it may be worth shooting Alan a message if someone is breaking the rules. Richard’s instructions after all
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Well, it’s the sort of thing they wouldn’t do anything about so I won’t bother! It’s a “technical breach”, as they asked people not to be political, but there we are.
I suppose my point is that they probably would have clamped down on somebody putting some kind of pro-leave or anti-EU message in their bio, but they’ve left up pro-EU messaging.
Maybe some of Monzo’s forum moderation and admin staff need some unconscious bias training to help them be more consistent?
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Have you considered changing your bio to something like “Something, Great Britain, not-EU” and seeing if it gets any notice
I’m just double checking the code of conduct, and however petty it may seem, I’ll report it. It’s a rule for a reason and if the community is to get to a better a place it has to apply those rules equally, to all it’s members, with no one being above them.
As much as I agree with the political statement, if it’s against the rules, it should not be there.
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No, I expect I’d get jumped on and I don’t have the energy for that really.
I also do enjoy the Monzo community at times, so would not want to get banned or have my profile put into a freeze mode.
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Moderation in a nutshell, there.
As long as all content against the rules is removed, then that’s fine. They make the rules and they enforce them.
It’s just about treating everyone fairly, to me, and consistent application of the rules is an important part of doing that.
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I received this reply back from Alan when asking if this stuff is allowed:
If someone has something which you or someone else feels that is in breach, feel free to inform me and I’ll take a look - give comment and a decision
I take from that, it’s something they’ll look at on a case by case basis and decide.
I personally suspect a pro-EU stance isn’t one they’ll take action again when it’s quite harmless all things considered. But that’s an issue I have with many aspects of Monzo’s code of conduct, in that too much is left open to interpretation, so it’s hard to say with any objectivity what actually is or isn’t against the rules, which unfortunately is something that allows for the selective enforcement.
In any case though, Alan is very active on there now, and if you wish to report the user in question I’d recommend doing so!
Out of interest, which user is it with that in their bio?