I’ve got my popcorn out ready, suspect by the week is off it’ll be troll Central again
These sorts of things do need thinking about.
I think Discourse’s own guide to moderation is quite good, and makes the point that there are a variety of ways to engage with topics with the “moderator hat” on, and simply locking a thread (for example) should be a last resort.
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What I could read was that Richard has backed the Coral Crew. Why would he criticise them? You may have different opinions of them to him, but it’s Monzo’s forum.
Time will tell, I don’t post much there anymore. Pretty much just visit, read, roll my eyes a few times at some of the things and then leave.
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Well, it could well be…
Surprised you think that, but I’d be keen to understand where that’s occurred.
That quoted bit kind of rings true 
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Sometimes I wonder if it’s better that people say nothing and I think it’s something others should consider when posting, too
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Just wondering if your glasses are smudged halfway down, because I very clearly stated that I indeed do, but seems you missed the second half of it
Let’s not make this personal, yea? This is a topic for “Other Fintech Forum Moderation”
As @anon98763397 mentioned at the top of the thread…
Fake revels speaks sense 
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I’m glad the Monzo community is back. A lot of good discussions happen on there amongst all the bad bits and I didn’t think I would but I have missed it. I was disappointed that not much has changed but they’ve said that they will respond to peoples concerns in the coming days so for me that’s a start.
Let’s see what happens! 
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I agree, it’s a start and I think they have at least acknowledged that they need to make a renewed effort to ensure the forum’s continued success.
I’m also slightly relieved that they haven’t gone crazy and done something like ban all non-Monzo topics, as we would have missed out on a lot.
Let’s hope for the best and see how it goes.
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to be fair, they’ve said an awful lot of things over the years, and only actually delivered on a sub set of that, but 
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Moderation should be about applying the rules of the forum fairly and consistently, not applying them as it suits dependent upon one’s own view on a particular topic.
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This. 
What annoys me, which I’ve seen in so many places, is when moderators take a dislike to certain threads or people. So when enforcing the rules they’ll take a different action depending on the people involved or their apparent opinion on the topic. It’s tailoring the punishment to the person or their own opinion rather than the actual violations.
That’s why some threads get the flagged posts removed, and others get outright closed for the same behaviour.
Whatever the reasoning behind scaling back the coral crew’s ability to close threads, I think it was the right move. It mimics the approach taken by larger more welcoming communities.
Don’t get me wrong, some threads do deserve to be closed, but as @seb said, that should be an action of last resort. The best way to ensure it’s being used that way is to reserve that action for admins, especially when admins don’t seem to have any time to review thread closures, and I doubt they’d want to overturn a moderators decision either as it undermines them and isn’t a great a look, which is why I suspect they just get ignored.
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Not wishing to start WW3 or anything, but if I stepped back from the posts I have moderated on [elsewhere - not here] I would have very little to do for a good while. Hmmmm… R-
Yes, but my point is that there should not be any conflict, if the moderator is moderating based purely on enforcing the forum rules. If they are doing that, then I don’t see where there would be an issue with someone moderating and contributing to a topic.
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Both views are valid indeed.
Personally, I sit somewhere between the two. I think moderators should be able to both engage and moderate the same discussion.
Issues only really arise when rules are up for interpretation, or when a moderator tries to nudge a discussion in the wrong direction that it results in the thread violating the rules.
In essence, I don’t think the issues that can arise here stem from wearing both hats in the same thread, rather, are an issue with the moderator in general. Those issues will still exist even if they were prohibited from wearing both hats. And that’s a toxic thing.
I think it would be better to select moderators carefully enough that they can do both in the same thread. If they can’t both engage in a thread and moderate that same thread objectively and fairly, they’re not fit to moderate IMO.
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You mean in the sense of moderator entrapment
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