@Graham sorry to be a bother, could you move some of these posts over to a co-op bank thread? (Maybe this one or a new one: Co-op Bank customers threaten to quit as app goes down again and again )
Not really. Other people love Monzo, yet beneath a nice UI I don’t personally find much to love there - looks like we agree on that one. We’re all entitled to our own opinions on these things.
It should be noted that 53% of surveyed Co-op customers would be happy to recommend the bank; that’s still a slender majority. I’m not saying they are utterly useless for everyone, quite obviously that isn’t the case.
They’re just not very good by comparison on any reasonable metric (other than the vague concept of ‘ethics’).
Perhaps it’s improved, good news again, if so!