The last time I had problems with the app, I opened a backup account at Santander, and I will now make that my main account.
Out of the frying pan and into the fire 
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It’s been a bad month - fortunately I’m moving any inbound payments away from the account from April. So it will just be a case of funds in and direct debits out.
After a big refer a friend push you’d think most new customers would be thinking “stuff them”!
I opened one for the bonus in November,but it’s lain dormant since then 