Chase UK Discussion

Sometimes CASS is blocked for frozen accounts.

Not saying that’s the case here, but it may be.

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Oh they do!

It’s all overnight mainframe batch processing using CA7.

It’s terrible technology. Your account is not actually updating during the day at all, it only looks like it is. Swipe left on your account transaction list and you will see what I mean. Faster Payments in and out are inaccurately labelled on the system as “pending” all day; not that they are actually are, but that is how they get around the need to “clear” them in the banking ledger using batch processing (which actually happens at the next overnight opportunity).

It’s a mess.

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Managed to set mine up in Wetherspoons, before my fish and chips arrived.

NOT on WiFi, of course.

Now, if I’d done it before ordering, I could have got cashback :man_facepalming::joy::rofl:

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Damn!

What a missed opportunity!

Maybe tomorrow some of the early waitlisters will get their physical cards in the post :thinking:

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Just wondering whether I’m actually the only person on here who hasn’t received their invite code yet! Is anyone else still waiting?

Have you received your Chase invite code?
  • Yes, I’ve received my invite code :slight_smile:
  • No, I’m still waiting :frowning:

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Fingers crossed! :crossed_fingers:

I was signed up by 2pm yesterday, so I’m hopeful it will be here tomorrow… at whatever time my local postie finally gets to my place on his round (usually around lunchtime).

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I had the same with NatWest before after making a transfer to my Marcus savings. They refused to discuss it on the phone and I had to go into a branch with ID. The assistant at the branch had to phone the same number for the fraud department as I already tried and we both had to sit and wait to get to the front of the queue. Once they had confirmed I am me, they passed the phone to me to speak to them.

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I had the exact same experience but with Bank of Scotland / Lloyds where they froze my account for sending money to my own Monzo account - in my name! I did the same and closed all of my Lloyds accounts via CASS.

yup - same process for me - ended up wasting a chunk of my work day - all very annoying…

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Potentially new iPhone day and Chase card day on the same day!

I predict lots of excitedly looking out of the window!

(Full disclosure: I didn’t order a new iPhone, and post generally isn’t good here so I’m likely to see my Chase card arrive late. :sob:)

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The posties will be busy!

I’ve got my iPhone ordered for pickup on Saturday so just the Chase card I’ll be watching for at the window :eyes:

Will be interesting to see what the setup process is like for setting up Chase on a new device.

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But how did the man on the phone confirm that the man in the bank was who he said he was? :grinning:

“This is delta tango 3 9 1 1 2 Zulu. We have a code pufferfish in the branch. Do you read me?”

Or something!

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Yet I hardly use my Nat West account and recently put £30,000 through it in one go without any issues. Very odd why they pick on certain transactions and not others.

The assistant in the branch told them they had looked at my driving licence and confirmed my ID.

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Have you tried Go Back In Time yet?

Does that work okay between credit card and debit card?

Never used it tbh

It is, my NatWest account is my main account and it wasn’t the first time I’d made a transfer to Marcus.

In Curve, yes you can use GBIT between credit and debit cards

This isn’t real an answer, but it’s all based on algorithmic analysis and machine learning AI-type systems.

So really the system appears to randomly flag “suspicious” transactions, based on their AI logic.