So far it’s only been dribs and drabs, so have managed to transfer to revolut by topping up with the wise debit card.
Do you think this snippet from the latest communication from Chase implies that Easter is a time for more surprises?
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They are doing some work this weekend so maybe!
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I got an email about this today from them saying they’ve improved the speed of transfers. It seems they’re responding to customer feedback at least.
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Maybe we’ll get some cool hidden Easter egg like they did for Winter, and kinda did for Halloween when the invisible logo on the card could be seen.
Anyone remember When Atom used to do things for these holidays? In the olden days for Easter your accounts were presented as eggs, and for Christmas, baubles. I loved that.
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Will definitely never be switching to this bank. No better than Santander if you have to put up with rubbish like this 
Was a notice put up of works on the payment system from 7pm tonight
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I want to transfer money to someone now though. This has never happened to me with Starling…
Was a major banner saying from 7pm till 1am till tomorrow to be fair.
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Chase can’t do internal transfers at the moment either.
That is quite poor.
The point I’m making is that with Starling I just make a payment when I want to. I don’t have to plan it around their maintenance which if it happens I never notice or its not that long.
Very legacy that is.
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The last time Starling had scheduled maintenance was in June 2021 for two hours.
Chase has scheduled maintenance every month for a minimum of three hours.
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There are still some good reasons for doing this though. The biggest being the trade off is simplicity, and in turn reliability.
Chase have had no technical incidents causing any kind of downtime or outage since they launched, and so no unplanned disruptions. This is typically the same with big banks for the most part.
Starling and Monzo have incidents quite frequently that are usually widespread, spanning hours, during busy hours when a lot of people may actually be needing and relying on the service and these occur always without warning and notice. Starling last had one a little over a month ago lasting an hour and a half during the afternoon of a weekday.
Planned downtime at least comes with notice so you can plan around it and keeps the service reliable so no other unscheduled incidents occur.
In an ideal world you’d have zero downtime and zero reliability issues, but that would take a big investment in some great talent, and the resources necessary to pull it off.
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What you’re saying doesn’t make sense. Starling is more reliable than chase but has less maintenance and I can make payments right now when I can’t with Chase.
Yet you’re trying to tell me chase is better. It’s clearly not
You’re conflating planned downtime with unreliability!
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I’m just saying that I’ve never had this issue before because anytime I’ve went on the starling app to make a payment I’ve been able to.
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I’m glad their outages have never affected you. They’re about as frequent as Monzo’s if not more so and I haven’t been so lucky with them!
I didn’t tell you that at all! I didn’t even give my opinion on which sys admin approach is better! Let alone which bank!
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