Monzo surely seem to have upset sections of the press.
The article content itself isn’t rare, neither is it accurately heralded by the heading.
The essence is about speed of response - crucial in fraud cases.
The victim was subsequently reimbursed and to some degree compensated.
Starling Bank could be the next challenger bank to follow a similar trajectory to Monzo’s drop-off in switching customers, Hagger believes.
He said: ‘Although it hasn’t registered any net losses yet, Starling Bank is also showing a drop-off in numbers and also doesn’t offer cash bribes as part of it’s customer acquisition model.’
Whilst accepting this is primarily a Monzo discussion thread, as regards Starling, well they literally offer nothing to attract one as a customer in my view. A poor in credit interest rate, a fairly tired App, in my opinion, which has barely changed. They’d need a pretty huge rocket up their behind to attract me back to them.
I see people complaining at the moment that it’s taking weeks to open an account with Starling and Starling is saying they’re just overwhelmed with all the demand to open accounts at the moment 
Another paper with a grudge against Monzo. CASS statistics wax and wane and one quarter of losses isn’t indicative of anything. Especially not when the high street banks are throwing hundreds of pounds at people to come to them in the middle of a cost of living thing. Way to make an article out of scraps.
I don’t expect them to. They’re the safe bet, a more digital alternative to a high street bank.
I don’t think anyone would argue that high street banks offer nothing – when it’s high street banks it’s accepted that they just get on with what they’ve done for decades and we still go and bank with them. But then it’s a problem when an app based bank does the same? App-based doesn’t mean that it needs to bring in flashy stuff every week. I actually like them for it even if I don’t like the app.
The majority of people in the UK only have one bank account like me so I am actually full Starling.
The full Monzo thing is laughable because they usually have ten bank accounts and don’t even use Monzo for anything. Monzo probably makes a loss on these people while they boast about being full Monzo
No idea about full Starling because that was never a trend but there are definitely more people who will use Starling as their sole account.
What’s your evidence for this? I’m not aware of anybody who says that they are ‘full Monzo’ but don’t use it - it’s a complete contradiction.
They pay their salary in and then move it to their other bank accounts and do everything elsewhere.
No spending on their card and no holding money there which is why Starling makes more money from their customers as more actually use it as their main account and do everything from it.
I’m always sceptical when people say they’re full Monzo as it doesn’t seem to go much further than paying your salary in for a lot of people.
Again, what’s your evidence for this and where are you seeing it? I’ve not seen anything to suggest this in this or the Monzo forum (while saying they are ‘full Monzo’).
I considered myself ‘full Monzo’ when I had my income paid in and moved my DDs to them, even though I rarely used the debit card and did my day to day spending on Amex. Similarly, I now consider myself ‘full HSBC’ 
This was debated on the Monzo forum before.
Everyone was saying they were full Monzo but really barely used the account. I just disagree with how they define it and think it’s silly to say you’re full anything but barely use it.
The figures show this anyway. Starling has half the customers Monzo has but is making nearly double the revenue per customer.
I’m full Monzbarcsantnationlloydstarhsbcfdtsbvirgchasehalkrooskipybsnewctescetc 
Try pronouncing that! 
Everyone? I’ll have to see if I can find this on the Monzo forum. I doubt it was literally everyone, though.
That could be due to a more developed lending business rather than more customers using as primary account. Could also be due to more affluent customers.
The burden of proof is not on you 
There is no burden of proof required for a reasonable claim though? Customers not really using Monzo and them having half the revenue per customer is the meat and potatoes here
If the argument is about people saying they’re full Monzo and the amount, that’s silly and someone needs to spend their time better
Don’t try to move the goalposts please. The discussion this morning has been about one person claiming that “everyone” was saying they’re full Monzo and yet bank elsewhere and the other person asking for proof of this.
They weren’t stating an opinion, they were stating a “fact” without being able to evidence it.
It’s well established that Monzo has struggled to get people to fully switch to them or use them as their main account.
I thought everyone knew that…
It’s two consecutive quarters of losses. Still I believe in the rule of 3. Too early yet to establish a pattern, even if it is trending in that direction.
It comes after years of quarters of increases during the height of bank bribes, so they’re not indicative of causation either.
On here, I would be the evidence for this. But I’m used to being conflated for everyone (or some other implied large group) to drive a hope that reinforces one’s narrative. 
My point is that in a lot of cases full Monzo is meaningless as some of these people don’t even generate any revenue for Monzo and could even be costing them money.
It was silly and even more silly that it was cheered on.