Monzo should be end to end encrypted. Bad actors on public WiFi can’t thwart that.
My guess is this person was on Android, clicked something they should have, which allowed the hacker to install an app in the background and see their screen.
Side loading on iOS is gonna be amazing. Thanks EU.
The notification spoofing can be done over public WiFi. That’ll prompt a click on the wrong thing. But that kind of access they would need just isn’t possible on iPhone yet.
I wouldn’t rule out a fraud ring inside the CS department as speculated on Reddit either. This stuff actually does happen from time to time in big companies. There was a TalkTalk one a few years back. It’s more common when you outsource support.
I don’t know who the moderators are. It just seems like a very unfriendly place but without getting to off topic. They have added new Home Screen customisation options which was what I logged in to share.
I hope starling make Home Screen improvements. The pie is getting old.
I find the Monzo forum one of the most friendly places on the internet, tbh. Occasionally somebody kicks off but level 3 users can flag such misdemeanours for the mods to take action. I didn’t see Carl’s post before it was flagged otherwise I might have considered doing so myself.
I think what I meant to say was sometimes it can be a bit rough around the edges. I might make an account on there one day so I can get access to flag things .