Lloyds current account / mobile app: Any good?

Not a bank but Nationwide is also £500 a day.

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I still have the Lloyds app on my iphone because I have a Lloyds credit card. There’s nothing at all on my screen even mentioning about keeping safe online. Oddly, Lloyds are still listing a Standard Saver account within the app which we haven’t used for nearly two years. I thought I’d asked Lloyds to just close it completely, but clearly they never did.

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Yes and no. Sometimes they appear, sometimes they don’t. There are no messages showing this morning but I’m sure there was something yesterday.

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Forgot to mention:

Usual limitations on savings accounts and some specialist accounts apply

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ah that’s handy, thanks @anon85728687. Is that the complete list?

Thanks everyone for their helpful replies. The forum’s proving itself!

yes, I just cropped the top and bottom of my screengrab

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I finally caved in and ordered a replacement Lloyds card - the peeling top corner was getting worse and it just frustrated me too much to look at it!

The replacement arrived today (@Seb the name did carry over! :partying_face:) and so I went to block the old one in the app, since it stays active for 30 days. In doing so I noticed this nice little bit of UI:


Rather than having to work it out by the last 4 digits, there are handy New and Old card labels to show which is which, and I especially like the use of the arrow. Impressive for an old fashioned bank!

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They’ve had this for a while - I’ve noticed it just before routine card expiry and replacement.

I agree it’s a nice feature!

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New Lloyds app update - subscriptions and quick links - though I’d rather they work on notifications for all payments going in and out and not just card.


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Quick links have been available in their other apps for a while (MBNA, Bank of Scotland and Halifax).

This update was released a few days ago to bring Lloyds bank into line with the other brands.

They all now allow subscription management too.

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What transactions don’t they currently include?

We’re not exactly sure, but some transfers don’t seem to be included.

Alerts are mainly for when you use your card. If you have a payment going out of you account by direct debit for example you will not receive a notification. However, if you have a credit going into your account you might know about it - but my experience so far is that it’s hit and miss.

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These are the current alerts
Smart alerts are not necessarily smart.
Generally, I’m not informed about anything leaving my account.

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That’s strange because I get notifications for standing orders, Direct Debits and faster payments in and out.
I also receive payments via PayM and for these I get a text message as well as a notification, so I’m notified twice!

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I had a DD go out today (it’s new and only the second payment) but I didn’t receive a notification.
Also, upcoming payments only recognise DD’s as future payments after the 3rd transaction- this might be something to do with it but i’m not sure - so we’ll see what happens next month.

Any faster payments I make or receive I do get notified just not DD’s at the moment for some reason.

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I agree that a little more granularity around upcoming regular debits would be good. We’re currently advised of next DD date and amount in the DD list itself, though a reminder of a debit tomorrow would be handy.

Nice app overall, though.

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So to follow up - this morning I received a notification about the Direct debit payment - a day late! :roll_eyes:
It was actually paid on 2nd August

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Wrong.

LOL! Wtf?!

What relevance does this have?

Dreadful! The only time I’ve used it, it took them over 24 hours to reply, I think I got stuck in some weird loop. A bot didn’t understand, a person gave me the wrong answer and then didn’t reply for over a day.

The app is sluggish and 95% of the time seems to be a full screen pop-up to tell me about an offer or new feature that I don’t care about and just takes longer/extra press to get to my account.

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Yeah - this sounds suspiciously like somebody who was a mod here to start with but suddenly left. He always used to bang on about things being “woke” (and misunderstanding the meaning of the word).

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