That is a very slick and modern looking interface. I like it. Triodos are also undergoing an overhaul of their online banking, and that too has a really fresh and modern interface that mimics the app more. Not as nice as what we have here from metro though, and much of the functionality is still missing and requires you to revert back to the old interface.
If other banks start showing their web interfaces a lot of love, to me that becomes a quite compelling USP over the app only banks, and gives me an incentive to go back to one of them.
In general, we’ve had loads of threads on these fin tech forums comparing apps, but have we ever really had anything to compare online banking services?
Would be an interesting discussion to have IMO. I absolutely adored N26’s online banking interface.
And whilst in no way wishing to detract from your experience, I actually find it not too bad, certainly a darn sight easier and less cumbersome than logging into Nationwide for example, poncing around with a debit card and reader or faffing with passwords.
I think it’s strength was that it closely replicated the app interface. Now that app is probably the primary interaction most customers have with their bank, it makes sense if the online banking can be relatively consistent with the appearance of the app.
That way, it’s like the app but on a bigger screen. It’s not great design to need to remember a totally different interaction model for online banking vs the app.
I have an ongoing issue with these ones. They refused to pay a DD to my council saying I cancelled the instruction. The instruction was still visible in the app and when I called them they said it is active. Raising a complaint has been another hell.
Switch to Lloyds already initiated.