Old is a bit of an elastic concept these days as is working age 
Iād say that proportionately fewer and fewer people have passports and driving licences as they pass, say, 65. For driving licences you need your doctor to approve it every three years from age 70.
Weāve one guy still working thatās over 70 and I know a lorry driver whoās 75 now and who has just renewed things for another five years.
It needs to be renewed every three years, but thereās no need for a doctor to approve it.
It may be true for C1 and D1 licenses, but not for car driving licenses.
But not Nationwide who recently removed the upper age limit on their Flexaccount insurance.
*FlexPlus. EU Travel Insurance on the (free) FlexAccount was scrapped a few years back.
Yes, meant Flexplus. Too many flex accounts
There is no requisite that a married person changes their name so itās personal preference to do so.
The general idea is that the DVLA/DVA and Passport Office are self funded by their users so they donāt provide things for free other than bare minimum (such change of address with driving licences)
Thatās not so bad then. Itās also free to renew from 70.
For the class C you need an annual medical from age 65 which sounds like a nuisance and rather expensive as the medical costs about Ā£100.
Which is why DVLA have the utter brass neck to demand and expect that licence holders return their expired licences back to DVLA at their own expense! This is precisely the reason why Iāve never bothered in the last 20 years, to return licences after a change of address because Iāll be buggered if Iām buying an envelope and a stamp out of my own pocket.
Problem with that us that if your address isnāt correct on the licence then the licence isnāt valid. And, of course, you canāt use it as proof of address.
That said, thereās no reason for the licence to be returned as they could just issue a new one with the new address.
Agreed, absolutely fine (although as proven above, change of name is actually free with a Driving License).
The problem is Chaseās processes here, not the governmentās (although lack of any government ID aside from Driving Licenses and passports is a separate problem). A passport remains valid with an old name - if Chase need you to show that passport, they should be prepared for it to still have a former name.
I suspect theyāve basically just taken the permanent resident bit from Chase US, deleting the US only stuff and ran with whatās left: https://www.chase.com/content/dam/chase-ux/documents/personal/checking/acceptable-forms-of-identification.pdf
They are ways around the issue, itās just a manual process, as it is with Monzo and Starling too. You have to wait for the passport to fail the automated processes and go to a human for review, which will then open up that manual process to provide proof itās the same person.
I am curious though. Why would you update your name with your bank (or any organisation for that matter) prior to your legal documentation being updated to reflect the name change? Thatās almost asking for problems IMO. If it comes to bite you thatās on you.
My momās situation is particularly messy. Her first husbandās surname (my dadās) is the one still used on her ID documents. Her legal name is her second husbandās surname, but she uses her maiden name for everything. This complication hasnāt impeded her ability to use Monzo or Chase (the only two bank accounts she has) however. It causes problems at times, but theyāre not insurmountable. All the names are linked to her credit file, and in the worst case, she just needs to supply an extra document in addition to her driving licence. Really though, she needs to just get her legal name sorted on her ID documents once and for all.
It affects one of my siblings too. Theyāre trans, changed their name, but their legal name on ID documents is still their birth name. Monzo had a pretty good solve for those folks by allowing you to set a preferred name in addition to your legal name which theyāll use in place of your legal name for most things. That was until CPA came into effect and outed them to our grandparents on their birthday.
The legal documentation is updated, thatās what a marriage certificate is. There is no other documentation neccessary to change your name following marriage.
What sort of problems, other than logging in to one specific bank, do you foresee?
For travel it doesnāt matter, as long as the name on tickets and visas matches the name printed in the passport.
Voting is fine, just needs to be accompanied by the marriage certificate.
Opening bank everywhere is fine, just open in maiden name then āupdateā with marriage certificate.
Itās not at all an uncommon situation.
For a bank account, there kinda is. As a general rule, just like when you travel, the name on your bank should match the name on your ID.
Youāll have this problem logging into other app based banks too. Barclays too, if you donāt have a PINSentry.
Why?
Or the previous device. Or a phone call or branch visit. Itās not the same situation as Chase at all, in fact.
Sure, but Barclays arenāt an app only bank built solely on that precipice. Phone call or branch just results in them snail mailing a PINSentry so there are really only the two options I referenced there. They donāt hand em out in branch anymore last I heard.
Using your previous device doesnāt work with Barclays, thereās no option or flow for that. I think itās just HSBC group apps with that option.
The why, well for one, is to avoid landing yourself in a situation quite like this one. The reason this situation happens, according to various Monzo customer support agents over the years of this issue being raised, are regulatory requirements. And given that itās exactly the same at all app only banks, Iām inclined to believe them. So if you want a fuss free experience with these banks youāll need play ball and make sure your name on the account matches the name on your passport.
As Iāve said though, they have work arounds, just not an automated one as part of the onboarding flow for such an edge case. My momās name in her passport being different to her name in the Chase app never stopped her signing up or installing on a new device. She just had to provide additional documentation after the passport failed. Same for my sibling. Monzo were unique with their preferred name feature, but other banks arenāt and so wanted additional documents.
Last time I lost my phone, unfortunately I also didnāt have a debit card handy so I called up expecting to be sent a debit card, but I think as well as doing that they also provided an activation code. Is that no longer the case?
Not true: How to register your app on a new device | Barclays
Also, your phone can act as a āMobile PINsentryā.
Also there are definitely other banks which do this still, Tesco Bank for one.
My name hasnāt changed. Presumably you mean āoneselfā?
Absolute nonsense. There is no piece of legislation which requires banks to use a passport or photo ID solely which must have your exact current name on the document.
To reiterate, my wifeās (not mine) name has already changed, she is legally no longer known by the name printed in her passport, but still her passport remains valid. Chase have forced her in to a situation where they refuse to support her name has changed until some arbitrary document, which does not primarily exist for the purpose of domestic identification, must be updated at her own cost. Itās not on.
I can accept that this might be a bit of a manual process, but they absolutely need to support people in this situation. I can also accept that sometimes there are things which need to run their course (for example, passports with time left on them) but banking shouldnāt be one of them.
Interesting. Thatās not what Chase support have said, thank you. Iāll get my wife to submit a complaint.
Activation codes are still a thing, but theyāre really just for situations like that and are at the discretion of Barclays. Iāve never been given in all my years. Itās always okay weāll send you a pinsentry. Itās the one banking App I havenāt fully set up on my new iPad because of it yet.
Mobile PINsentry doesnāt work in this case. You need the physical one, because the matching card has to be inserted to generate the correct numbers. I try this every time I upgrade a device. It never works. 
That generate activation code link aināt working on my old iPad (edit: nor my iPhone. Just throws an invalid link error). Just errors. Thereās no option like that anywhere in the app that I can find either. Android only perhaps?
Iām just the messenger here. But I do think it is just for the automated verification process, with anything else requiring a manual review and additional documentation.
Iām not sure why Chase have told you (your wife) any different. They absolutely canāt hold an account to ransom because someoneās changed their name. Definitely lodge that complaint, and if all else fails, the ombudsman. Been a while since my mom upgraded her phone, but I think she just needed her marriage certificate to get back in to Chase. I think Monzo wanted her birth certificate too.