sad trombone noises was worth a try
I think Fentury supports Triodos, it’s the only provider I’ve heard of that supports Modified Customer Interface connections.
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They’ve rejected me 
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I think they’re caught up now, probably going to shut the form down soon
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Weren’t you registered for the app?
The account number obviously shows in the app, or were you using Live Chat through their website?
Nope, I had to activate digital banking before I could use the app. To activate digital banking you need your account number. I’d received all documentation: welcome letter, card, pin. I had my customer number, and the last 4 digits of my account number but not my full account number.
I had to use live chat through the website to get my account number. It apparently should have been included in my welcome email and welcome letter, but it wasn’t.
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Ah, I’ve got it now!
Yes, whenever I’ve opened accounts with the group in the past the full account details and sort code have been in the opening letter.
That’s partly why I was so confused!
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Still no acceptance or rejection communication maybe they have lost my application!
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Strange question i know does RBS show logos on the app for some payments?
Yes, they have different “transaction type” logos.
There is a logo for fees, and transfers in/out, I think there are also more for other types of transaction but they aren’t coming to mind.
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What is the process for activating the get cash feature in app? They have my mobile number, my card has been activated, there is sufficient funds available, but I can’t use it for security reasons.
I meet all the requirements listed here:
https://www.supportcentre-rbs.co.uk/Searchable/913240762/Why-can-t-I-select-Get-Cash-using-my-mobile-app.htm
Do I have to wait a certain amount of time like I do with some Barclays features?
I can’t set up standing orders till get my card reader.
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I obviously don’t know if you are, but if you are a Nationwide customer and already have a card reader, that will work with RBS.
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Yep, used mine yesterday. 
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No tried to use my boyfriends Barclays and won’t let me till comes through post and have to activate it the card reader.
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From my past experience with NatWest you can call them up and say you have received the card reader / have one snd they will update the account security to unlock all your features
I know this as when I was with NatWest it never recognised it was delivered for weeks
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Ah, so perhaps I need to wait for and activate the card reader, and then the get cash code feature might work!
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Is that why you all signed up for RBS? Missed the old card readers too much?
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I finally got a response and I’ve been accepted - it was dicey there as I’d accidentally also applied for a normal account at a standard branch a couple of weeks before 
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