They know it’s happening. Top up before. Simple really 
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I think it’s probably fair to say that the planned work will take no where near that length of time. I’d further wager the maintenance period won’t adversely impact the vast majority of customers in any way as I highly suspect most customers will be tucked up in bed.
Personally, I feel the complaints I read on this and other forums relating to maintenance downtimes, are making a mountain out of a molehill. The answer is rather simple as has been already stated, one should always when possible, have an alternative account. If this isn’t acceptable, there’s little point in moaning, close the account and find another bank that doesn’t cause as much angst with maintenance.
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I got the savings interest paid today, but not the 5% interest on the round up. Should this have been paid at the same time?
Yes, interest is paid on the first of the month with this account too. If you haven’t been, you just haven’t had enough in there for long enough to be paid 1p yet.
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Given it’s a higher rate of interest and I have twice as much money in there than the savings account, I doubt this
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Remember though, that the 5% roundup interest is a function of cash spent, and only then when the sum spent is less than whole pounds.
I’ve DM’d you.
My Roundups earned me 29p this month (on Roundups totalling £75).
Wild night out on the cards now then 
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Swore I had an email saying it was going up to 1% from April 1
The email I had just said April didn’t specify a day
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Maybe I interpreted April as the beginning of, probably likely
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I’ve clearly missed any communication that Chase are going to be paying 1% on current account balances. Where has that been communicated?
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I got a mail from them around the time this went out:
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Thanks, I can’t say I’ve seen that before. As there’s no actual published date for the introduction of current account interest, as far as I’m concerned, it’s just words and they’re meaningless until actioned.
This guy also understood the Chase current account would earn interest from April:
(from around 6m10s in)
Maybe after tonight’s marathon maintenance period, our accounts will suddenly become 1% interest cash cows 
Or maybe it’s from April 2046.
Specificity would have been good.
Isn’t that the same year as Monzo bring in cheque imaging 
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I have been in touch about the 1% interest on current accounts. Agent seemed to be unaware about it initially, they were insisting on 1% cash back.
This is what they have concluded on.
Another agent has chipped in. Current accounts interest started accruing from 1st April. They are working on changes for that to show in the app.
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This heightened industry around the new features may explain the downtime.
It’s clear the comms are lagging behind the planned roll-out.
I just wish someone there could have the job of standing back and taking an objective outside perspective.
“So - are the messages clear and in sync?” they might ask.
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