You tweeted US Support!
@gt94sss2 linked the correct one above. They are replying to tweets from @chase_uk too though.
You can find the push notification stuff in the app description on the App Store.
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This is a big one for me. Selfie and a photo of my ID. Nice and easy. No palaver.
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I did indeed, in my haste….
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For most of us this makes for a very simple way of proving who we are during account onboarding. But not everyone has a driving license or passport, so these individuals will (once again) be left behind and unable to open an account.
This is in no-way unique to Chase as it’s just the way it is for most (if not all) branchless banks. It’s a shame they can’t figure out a way of some sort of identity authentication via a post office or something - generating a code to use later in the app. Some post offices are used to process passport applications, albeit with a hefty fee attached.
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And that could easily be resolved by introducing a National Identity card for everyone over the age of 16. Trouble is, we Brits just have to be different, constantly whinging about civil liberties, handing over too much info blah blah. We really do need to get over ourselves. This is coming from someone who had absolutely no issues with carrying an official Government issued identity card for a very long time. I’d bag a National ID card for myself today if the option was there.
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Anyway, back to Chase UK, I’m literally struggling in my own head to understand why a bank would launch itself as a bank without actually offering at launch, a full array of banking features that most banking consumers would expect. It’s not like they’ve had 5 minutes to think about all of this. It just seems all half arsed to me, but then what do I know 
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Exactly this.
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Yet Monzo and Starling did this if i recall…
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Agree entirely, we either have to accept some people will be left behind or come up with the same solution that the rest of Europe has, National ID cards. (which May scrapped)
To be fair, I wouldn’t know. I’m not a Monzo customer (never have been, never will be) and as for Starling, I joined that when it was actually offering things like D/D’s S/O’s. Ok, the cheque imaging came in later, but essentially, they offer exactly what I needed there and then.
I’m not in any way looking for yet another bank account, so I won’t be signing up for Chase UK anyway, but I think the least it could have done, is what everyone else is talking about and that is offer full banking services from the off.
Yes, Starling offered these from day one. They had a lengthy “stealth” period where you could only sign-up to a waiting list to be informed when the account would launch.
At launch, it pretty much just came onto the scene as a finished product. Other ancillary things, like the Euro account and cheque imaging (as you say) came later - even Post Office support came 6 months in. But the basics were always there.
Monzo always had a different trajectory, which I always thought was due to it’s strategy of initially being a prepaid card. Bó deliberately positioned itself as a secondary spending account, so never supported Direct Directs as a deliberate strategy - the less said about that, the better.
Revolut also didn’t support Direct Debits until fairly recently, but again that was due to it’s prepaid currency card heritage.
Nobody has come out professing to offer a full current account, to my knowledge, without it.
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I’m gaining the impression that for some, it doesn’t actually matter whether or not Chase UK are delivering a mature suite of regular banking services, all that matters, is having yet another different looking debit card in the wallet. If that’s what folks want, enough different debit cards to rival a pack of Top Trumps, then I’m happy for them. What I’d want though, is a bank that can provide a full package, not in 6 or 12 months time, but now, otherwise, what’s the point?
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The point is being one of the first to test out an exciting, fresh, and unique personal banking proposition from one of the biggest US banks
They are bringing a lot of new, not before seen stuff to the UK market when many thought that they’d just be a slow, archaic mammoth operation. It’s fine that not all is there at once given that everyone has to start somewhere. Nobody is being forced to sign up and switch to them.
No idea why all this negativity 
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So are you saying it’s just because it’s a US bank? I just don’t get that if I’m honest. But then, I’m probably not as fintechy as most here are. I’m just trying to see it from an actual practical banking experience, not because it’s a US bank.
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Are they? What?
I’ll give 'em the numberless card - what else is new?
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See it like this:
Starling launched as a serviceable Monzo alternative immediately (Monzo, at the time, didn’t support Direct Debits as their current account wasn’t available; Starling did).
Fintech enthusiasts quickly embraced this and were happy to sign up. The average Joe was unconvinced.
About 6 months later, they added Post Office support, a redesigned debit card and had buffed out a few of their rough edges (not that they ever had that many, things like gathering essential merchant data). At this time, they started spending on advertising and most people first heard about them around then. So the “real launch” came later.
It will be the same with Chase, in my opinion.
Launching something as big as a new bank almost requires some kind of open beta period where you get enthusiasts to help iron out issues. Otherwise there is too much riding on day one.
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They’re the first major new player in the UK market with big ambitions, but this time with a balance sheet to boot. They have to break in and gain a market share from 0, so have an incentive to do well, and I think most people expect them to throw money at it until it sticks. None of the start ups or existing banks have the funds and motivating factors that Chase do which puts them in a unique position. Not to mention some of the features they announced are not before seen in the UK
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You can assign that numberless card to any of your up to 20 accounts to spend from – but each of those account have their own virtual card details to pay with online
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So just the numberless card? Okay
People want different things out of a bank account so some are going to be excited about Chase UK, some are going to be less enthusiastic. I don’t think people should be criticised for not having the same enthusiasm as others.
Nor should they be discouraged from posting those opinions - it should be a balanced discussion.
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