I genuinely wish Chase luck because I actually think they’re going to need it. They’d better advertise the brand well, otherwise I fear it might as others have suggested, not go well, just like others that have tried and failed here. They definitely need to come up with a stand out account to actually make people want to switch, and as we all know, getting folks to dump their decades old account for a new player, isn’t that easy.
And without wanting to come across any more negative than it may appear I have already done, in that time, both Starling and Monzo will both have increased their own customer bases and the major UK High Street banks will have even more mature banking apps to rival their digital competitors.
Yes, but Monzo and Starling are no longer in an early-stage growth phase. They are pretty much feature complete, and new innovations at both are increasingly chargeable. Not always, but often (and especially at Monzo).
This is because they are now trying to monetise. Chase can afford to make a loss for a long time so I think they will be in a growth phase for a while, without worrying about the profit.
This stagnation with other fintechs is also simultaneously coming at a time when a lot of the traditional banks have got about as far as they probably can with trying to emulate fintech-type features on their ancient tech stacks. So Chase could come in and ride through the middle with an exciting new product.
I wasn’t even going to mention the ‘F’ word, but seeing as you have Graham
If they’ve got any sense whatsoever, they won’t have any form of official sanctioned forum. We know what happens when banks set up forums, it’s not always pretty. Starling at least realised that.
A bit off topic, but I’ve always thought that going “full” anything was inadvisable.
And really it just descended into farce when people over on the Monzo community started arguing that the “commonly accepted” way to “go full Monzo” was to have, err, another bank account for branch access, cheques and cash.
Don’t think so, really. I guess the account, not being fully formed, will be used as a testing ground - for payments, for example, until such time as it’s full beauty hoves into view.
I understand. It’s just my opinion that customers would expect support for joint accounts and a savings offer if they want to be considered a “full service” bank in this country.
That’s interesting - I wouldn’t have imagined they would have sent out codes already? If they’re sending them out on the basis of who’s signed up first then fingers crossed I will be soon.