I’ve chatted again this morning and they confirmed it is under security review “as security measure to keep account safe and secure, resulting in delay to for this to be completed instantly” (whoever wrote that is probably not a native English speaker, but anyway).
I’m guessing it’s because over the last week I’ve been emptying my Chase account, first the savings and now the current account, gradually sending my money to my accounts at other banks.
Definitely suspicious activity there. Couldn’t possibly be due to them dropping the interest rate 
Yeah I actually replied to them on the support chat that the payments are genuine and that I’ve been moving my money to other banks due to the interest rate and cashback changes. The response was “I understand that, however please allow us some time to have a check on this payment, to keep your account safe and secured.” I replied that I would feel more safe and secure if Chase released my money, to which I got back: “I humbly indulge for your patience and understanding with regards to the time frame needed for this review”. Guess I just wait it out now.
I’ve a feeling that we’re going to get more payment holds like that with the new ‘protection’ legislation kicking in. My mailbox is filling up with emails from various banks about it.
Is there any replacements for Chase? My cashback ran out so I don’t feel an innate need to stick about. I was thinking about Nationwide just because they have the whole Fairer Share
How did it “run out”?
You hit the maximum £15 cashback?
It expired. Offer seems to be dead, no longer extended.
If you deposit £1,500 in you account (in aggregate) this month, you will earn 1% cashback in April on eligible purchases.
Those eligible purchases after 7 April 2025, are reduced to just supermarket, petrol station, and certain travel transactions (not taxis/Uber).
Put enough in to try to get the fairer share, but the Vrgin accounts are better like for like e.g. free overseas use on debit, higher interest on comparable accounts, even 0.25% cashback on a credit card (including free overseas use), their mortgage rates are better, and their packaged account is cheaper.
Yeah but, most (if not all) of my spending is done in China and I won’t be back to Europe until July, after which I’ll be back to Asia by August.
I am keeping accounts open and not opening anymore and packaged accounts/credit cards aren’t things I can open so easily anymore (I still have an Aqua Rewards and BA AmEx I keep open).
Basically, there’s nothing to do… I guess? I have some bills back in England that make the Fairer Share make sense but besides that I’m better off taking the 0.5% (incl no FX/overseas usage fee) via my Aqua than anything Virgin can offer
Interest is not too much of a concern because I’m closer to going broke (not able to work on my resident permit) than I am having to worry about interest.
Mine still works ok 
Reading another of your posts, sounds like you’d be better off just canning Chase if it’s no longer giving you the freebies you want. At least you’ll also have the comfort of knowing that once you’ve hit the close my account button, they’ll never let you back 
I won’t close it, I’ll keep it dormant because I like the ability to come back. Never know when Chase will decide to throw more freebies.
I binned Starling quite a while back now. Don’t miss them at all.
Just been offered a boosted savings account in app.
Boost of 1.8% on top of variable rate.
Boost last six months then will revert to variable rate.
Same as last one really.
Thanks - nicely spitted 
It’s not that bad!
Ouch !
As my mum said, it’d be bad luck to change it. (I’ll get my coat).
Got this too, via notification and an email. Seems they want our money back again!
Still no nearer to having the ability to pay my credit card bills from an external bank direct debit.
No, but then that does not really bother me anyway as I would have to move the money from savings to that account in any event. Same actions required.