Spotted on Reddit: you can request your ATM limits be increased up to a maximum of £1250. Not sure there are many people who’d need to apart from for some seriously dodgy business, but that takes it above the high street high end accounts (HSBC and Barclays Premier (£1000), NatWest Black (£750), Stantander Select (£1000) etc). Pretty generous for a free and open-to-all account, although the monthly foreign limit is still well and truly trumped by Starling of course.
Personally, I’d like to have the maximum as a just in case scenario. But ATM withdrawals turned off until I need them.
I wish they’d offer a slider for that like Barclays do, and like N26 did. A shame that no one still comes close to the £2K daily limit they offered. You’d rarely need it, but it’s nice to know you have it in case you ever do.
I asked support about what the procedure would be if I needed to make a transfer of over £10,000 a while ago:
All you need to do is contact us to request for a increase in limit for your transaction. Please allow us 2-3 banking days to process this. The GBP10K limit is what we have now and will always be subject for review as time passes based on customer transaction analysis.
2-3 business days is crazy to me in this day and age, especially for a new bank! I also assume that the £10k limit is reinstated as soon as your large transfer has gone through (i.e. no permanent raising of the the limit).
You’ll be offered the option of having it sent via Faster Payments or CHAPS. Although take that last bit with a large pinch of salt since the agent that was telling me all this seemed unsure as to what the bank’s own policies were. I asked about charges for CHAPS (Monzo and Barclays offer them for free, for example, while most other banks charge for them), and the agent said Chase UK haven’t actually decided on them yet! Funny for this to be the case even after the bank has publicly launched.
I’m almost certain today I received a push notification with an alert tone from Chase when a remote card purchase with Apple went through. Has anyone else noticed alert tones recently?
Thank you- it was weird because I was in a restaurant looking at my phone screen and the alert came through with a default apple tone. I’m sure I wasn’t imagining it.
I’m currently talking with CS about the notion of adding a text reference to an outgoing payment - something I’ve come to rely on when paying window cleaner & milkman. They simply want my address appended for reference.
As far as I’m aware, this account doesn’t have that feature. I am right, aren’t I?
