Yes, probably trying to convey “energy” and look “dynamic” and other marketing-speak. I don’t live in London, but I saw their Tube ads online and that’s clearly what they were going for.
One person’s edgy is another person’s unprofessional, of course!
Ah, I didn’t realise that despite being a member and checking in now and again for Curve updates.
I’m not as active over there as I am here though; there are only so many hours in the day and I can’t be everywhere at once.
That’s a little harsh.
I personally still enjoy using Curve, and since Chase have arrived on the scene I’ve found it especially useful - often simply spending on credit cards via Curve and then moving the money across to Chase later, before using Go Back in Time. It means I don’t have to keep such a close eye on my Chase balance, which is good when transfers in to Chase still don’t quite seem to be truly instant (I always seem to have a ~30 second delay on them).
That said, I almost never contact their support - so perhaps that’s why I find them OK.